Privacy Policy

1. Information I collect

I collect the following categories of personal information:

• Email addresses — collected when you download one of my free guides or resources.
• Client records — where you engage Zynteriq as a client, I store your contact details in my client portal, together with details of work done for you, my communications, and related information about your project or order.
• Usage data — information about how you use my website, collected through Google Analytics (see below).

2. How I use your information

• To send you the free guides or resources you request.
• To provide, manage and deliver the services I have agreed to carry out.
• To maintain client records, including details of work done, communications and order history.
• To understand how my website is used, so I can improve it.
• To respond to enquiries, complaints and other correspondence.

I do not sell or rent your personal information to third parties.

3. Storage & security

Personal information, including the email addresses of guide downloaders and client records, is stored securely using Google Firebase. I apply reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse.

4. Google Analytics

I use Google Analytics to track and analyse site statistics, such as the number of visitors, pages viewed and how users interact with the site. This information is collected in aggregate and is used to understand and improve my website.

Google Analytics may use cookies and similar technologies to collect this data. You can restrict or disable cookies through your browser settings, or use Google’s analytics opt-out tools.

5. Sharing & service providers

I may share your information with trusted service providers who help me operate my services — for example, Google (Firebase and Google Analytics) — and only to the extent necessary to provide those services. I do not sell personal information.

6. Data retention

I keep your personal information only for as long as is necessary for the purposes described in this policy, or as required by applicable law.

7. Your rights

You have the right to request access to the personal information I hold about you, to ask that it be corrected, or to request its deletion. To exercise any of these rights, please contact me using the details below.

8. Contact

If you have any questions about this policy or how your information is handled, please contact Gerhard at the address below.